Simply fill in this form stating your requirements and we'll be in contact to help you find your next home.
Here are some of the questions we are asked most frequently. If you would like to ask us something else, please contact our team.
We will be open for tours from February 2025.
Due to the UK Right to Rent policy, we are required to obtain and check all original identification of non-EU tenant(s) to show that they are legally allowed to live in the UK. These documents are normally checked at the application stage, so please be prepared to show your identification to our team. Documents must be obtained and checked for all tenants wishing to live in the apartment. Documents will also need to be verified in person upon arrival for move-in.
Yes, we love pets! There's a monthly pet rent of £30 per pet per month (maximum of two). This contributes to the additional communal cleaning and maintenance required with having pets in the building. Unfortunately, there are some breed restrictions in place, so please contact us for full details.
We offer a 24/7 service with the team on hand to assist you, around the clock. Your Enclave Maintenance and Management team is also ready to respond to any emergencies that may occur such as flooding, power outages or fire. For smaller maintenance requests that are not emergencies, you can notify us via your resident portal and we will assist you according to your requirements. More information on what is considered an emergency vs a maintenance request can be found in your resident handbook provided on the day of move-in. If in doubt, the Enclave Team are very happy to answer any questions you may have.
We have mainly furnished apartments but do have a small selection of unfurnished. Furnished apartments come with a bespoke, interior-designed furniture pack, curated by Kibre, a double or king-size bed in each bedroom, 2x bedside tables, built in wardrobes, a sofa, coffee table and dining table with chairs.
Our unfurnished apartments come with built-in wardrobes where relevant, integrated kitchen appliances and white goods.
Yes, we have a limited supply of car parking available for residents.
Yes we do. We offer tenancies with a minimum of 12-months & maximum of 18-months.
Yes! We have ample secure bike storage for resident use.
Absolutely. Many of our residents come from overseas and move straight into Enclave: Birmingham City as soon as they land in the UK. As with any application, you’ll need to complete tenant referencing checks with our referencing company Rightmove Referencing.
Indeed you can! If you’re in the probation period of a new job, your reference will have to be based on this employment and you’ll have to pass the affordability criteria. If you can’t provide this information, we’ll ask for your rent to be paid in advance.
At Enclave: Birmingham City, we offer beautiful, convenient apartments in a prime location. You have stunning views across the asset, and are a stone’s throw from 02 Academy Birmingham, National Sea Life Centre Birmingham, The Arcadian Shopping Centre. Living with us, you'll also benefit from complimentary 1GB broadband, exceptional communal spaces and a dedicated service team. In addition, our on-site Maintenance and Housekeeping teams will ensure your apartment is kept in great condition throughout your tenancy.
Fill in our online form to reserve an apartment and our team will talk you through the relevant steps (these take no more than a few minutes). You will be required to pay a one-off holding fee required at commitment stage.
The reference check process normally takes between 3-7 business days. This dependent on your availability, your ability to complete the online application form and your referees’ availability.
We offer flexible lease terms from 12 months to 18 months. If, after the expiration of your fixed term, you wish to continue living with us, we will be happy to accommodate and work out an appropriate solution for you. Please speak to the Enclave Team if this is the case.
Once all tenants have passed referencing checks, we will require your first month’s rental payment, we don’t take security deposits. If your tenancy starts before the 15th of the month, your first rental payment will cover the remainder of that month. If your tenancy starts on or after the 15th of the month, your first payment will cover the prorated (remainder) rent of that month in addition to the rent for the following month. Once the verification process has been completed, the Enclave Team will be in contact to confirm the securing of the apartment, as well as next steps in reviewing and signing your Tenancy Agreement.
Once you’ve paid the holding fee, you are required to go through referencing checks, which are carried out by our referencing company Rightmove Referencing, to approve your eligibility to enter into a tenancy agreement. These checks take around 3 - 7 working days to complete and it is your responsibility to provide all supporting documentation required by Rightmove Referencing.
Written cancellations received within 24 hours from securing the apartment are accepted with a refund of your holding fee. Any cancellations received later than 24 hours will be accepted, however without the refund of fees.
We accept applications from all individuals over the age of 18 years. Students must either have a UK-based guarantor, and pay 6-months upfront, or, if a guarantor is not available, the full tenancy must be paid upfront.
Yes we do. In order to rent an Enclave apartment, you will need to pass affordability checks. The joint household income must be at least 30 times the monthly rent payable. Advance rental payments are an option if a household does not pass the affordability criteria. We also offer the option of securing an apartment with the assistance of a guarantor.
We understand that paying a deposit can be a burden. At Enclave: Brimingham City, we don't take deposits. We trust our residents to look after our apartments as if they were their own. Once all tenants have passed referencing checks, we just require your first month’s rental payment
We don’t charge fees. There is a non-refundable holding deposit which will be deducted from your first month’s rent.
No, we do not charge inventory fees.
The Enclave Team is the key to making a difference in your rental experience. You will have a Residence Manager who heads up a team including Front of House Service, Maintenance and Housekeeping.
We don’t charge security deposit.
Rent is due on the 1st of the month paid by Standing order.
Your holding fee can be paid via credit or debit card. Rent payments must be paid by standing order.
Your rent will not increase within the initial term of your tenancy. Prior to the end of your tenancy, a member of the team will be in touch to discuss your renewal rate.
Once the application process is complete and reference checks passed, the Enclave Team will be in touch to discuss the tenancy agreement and terms you are about to enter. Once all is agreed and the contract is signed, we will schedule a convenient time with you to meet on the day of your move-in to hand over keys, settle your balance, conduct apartment inspection/inventory, arrange a home induction tour, and help you settle in to your new home. Please note, payment must be received before we release any keys. Inventory checks are conducted one day before your move-in date, you will receive a full report on the day of move-in and will then have 3 days to get back to us with any comments or amendments.
If you’d like to change the date of your move-in, we'll do all we can to accommodate. Please contact the Resident Team who'll be happy to assist.
We require 2 months’ written notice of your intention to vacate your apartment at the end of your tenancy. Subject to availability, this notice of intent can be cancelled, and you can continue residing in your Enclave apartment for another fixed term by signing a renewal. However, if your apartment has been leased following receipt of your written notice of intent to vacate, we will not be able to receive cancellation. If you wish to move out before the end of your tenancy, there will be a termination fee that equates to 2 months of your rental fees.
At Enclave: Birmingham City, we aim for the highest standard of services and quality of product, therefore we ask that in order to avoid cleaning fees when moving out, our residents maintain their homes in good condition and leave the property in the same state and condition in which it was received. At Enclave, we offer preferential rates in cleaning services, that are available for your convenience if required.